Frequently Asked Questions

A malodor is a FOUL odor you don't want reoccurring or hanging around. It's caused by one or more volatilized chemical compounds, sometimes produced by organic materials. 
 

Rid Odor molecules seek out and permanently attach to malodor molecules changing the molecular structure of the odor so it can NEVER be released back into our precious air.

Yes. Rid Odor is very safe to use on everything, even on your precious pets. Rid Odor is non-toxic, pH neutral and does not require Personal Protection Equipment "PPE-Free", so there is no need for gloves, masks, goggles, respirator or protective clothing to use.

Mold & mildew, human waste, pet odors, tobacco smoke, vomit, food odors, sports equipment and clothes, dead animal smells, body odor and much more.

Taking a shower beforehand is not necessary, but we do recommend cleaning the area you are going to be treating as much as possible.  Doing this will help ensure you are not setting Rid Odor up for failure. 

For the elimination of odors arising from cigarette/cigar/marijuana smoke, body odor, pet funk or anything else, it is in your best interest to first clean all hard surfaces with a spray and wipe cleanser, then vacuum the carpet (if applicable).  Spray as instructed.

Yes. Spray Rid Odor directly onto the animal’s fur and rub it in with a hand or cloth. Be careful not to spray Rid Odor into the animal’s eyes.

Let's think about this...if the pet smell is pretty significant we recommend having the urine extracted. After extraction, lightly spray then leave to air dry. If the odor remains after initial treatment lightly spray again. Give Rid Odor time to work.

Dog urine (not heavy): Lightly spray and lightly agitate then leave to try and retreat again if necessary.

Cat urine: These critters leave behind one heck of a stench. However, Rid Odor is the solution so make sure to follow these directions. Cat Urine MUST be extracted (because when dried, it crystallizes)! Lightly spray and agitate then leave to dry, retreat if necessary and tell your cat NO (not that he/she will actually listen)! 

Our odor elimination products can be applied to most surfaces that can hold an odor, such as fabrics, carpets, concrete, grout. If the products come in contact with wood, discoloring or darkening could take place. Hard surfaces, such as tile or laminate flooring will not absorb odors so there is no reason to spray our products on them. However, if Rid Odor does get on these hard surface they could become slick, therefore simply wipe it up.

Heavens no, it's pH NEUTRAL!

Cause it works! We don't mask odors like other "Odor Eliminators"...we get rid of them permanently. 

Quit re-introducing the putrid odor! Make sure that you are spraying enough so that it covers the whole area, but you shouldn't over do it. 

Good things come to those who wait (a little bit). Give Rid Odor time to work. 

You may not like to answer to this question, but we get it alot.

Don't get us wrong (and thousands of other satisfied customers), Rid Odor is an absolutely amazing odor elimination product, but we would be remiss if we said we could rid your world of everything stinky!  Unfortunately though, we can't guarantee our line of odor elimination products will work on all odors, because there are way too factors to take into account.  Some odorific issues may require more than 1 or 2 treatments, depending on the severity of the problem, be patient and give Rid Odor time to work.